Ashfield Medical Centre

Ashfield Medical Centre

King Street, Sutton-in-Ashfield, Nottinghamshire, NG17 1AT

NHS

Telephone: 01623 559992

Fax: 01623 559943

Appointments

Ashfield Medical Centre will always aim to see you quickly with your medical problems. To assist with winter pressures on our NHS services we are offering even more additional appointments each week..

Remember you can book on-line if you have signed up to this facility – Please ask for information at the main reception or call us.

To meet the NHS guidelines we endeavour to see every patient who requests an appointment within 48 hours whether your appointment is urgent or not. We will also offer pre-bookable appointments on a daily basis.

Patients are advised to ring the surgery at 08:30 on the morning that they wish to be seen. Lines open at 08:30 and appointments are made on a first come first served basis. When all appointments for the day have been filled, patients are advised to call again the following day.

Appointments are for one person only and we aim to see you on time unless the doctor is called out of surgery to attend an emergency. You may also pre-book an appointment if the GP requests to see you.

WE ARE NOW OFFERING WEEKEND & EVENING APPOINTMENTS

Weekends And Evenings Flyer

You can now book appointments between 6.30pm and 8pm on weekdays and also Saturday Mornings.

Just call the surgery and ask for an evening or weekend appointment. This appointment may not take place at your usual surgery, but at another surgery nearby.

We will be able to provide you with more information about the location at the time of booking.

Online Services

You are now able to book appointments and request repeat medication online using the surgery online system.

Before you are able to use this service you must first have access to your personal registration information.

Babies and Young Children Under 5 years

Our reception team are authorised to allocate an *Emergency appointment to babies and children under 5years old.

*An emergency appointment is deemed as an appointment that is required on the same day and is unable to wait until the next day thus avoiding an A&E attendance or hospital admission.

Request access to online services

Important Information

Patients aged 16 and over can apply for this registration form in person. Applications cannot be made for anyone other than yourself.

You can only make one routine appointment at a time via the internet booking facility. It is not until this appointment has been attended or cancelled that you can book another appointment. If you need to make more than one appointment you will need to ring the surgery in the normal fashion. Any appointment with a doctor, nurse etc booked at the surgery via the internet service, phone or in person can be cancelled using the online appointment facility.

In the case of emergency appointments please ring the surgery.

Electronic prescription requests will still take 48 hours to process. If you require urgent medication please bring a written request into reception.

Chaperone Service

If you would like a chaperone present during your consultation, please tell the receptionist when you arrive at the health centre or tell the doctor or nurse when you see them.

Telephone Direct

Some problems can be sorted out on the telephone. If you wish to speak to the doctor or nurse please telephone the surgery and the receptionist will take down your details and pass them on to the relevant doctor or nurse. You will then be advised to call back or the doctor or nurse will contact you at a convenient time.

Nurse Appointments

Nurses’ appointments are made in advance. It is helpful whenever possible to know your reason to see the nurse, so that the time is allocated for your needs.

Cancellations & Appointments Missed

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

DID NOT ATTEND SEPT 2017 AUDIT          DID NOT ATTEND JUNE 2017 AUDIT

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Patient Participation Group

Patient Survey

Download Practice Leaflet

Online Appointment Booking

Friends & Family Test

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Opening Times

  • Monday
    08:30 - 13:30
    14:30 - 18:30
  • Tuesday
    08:30 - 13:30
    14:30 - 18:30
  • Wednesday
    08:30 - 13:30
    14:30 - 18:30
  • Thursday
    08:30 - 13:30
    14:30 - 18:30
  • Friday
    08:30 - 13:30
    14:30 - 18:30
  • Saturday
    Appointments available on request
  • Sunday
    CLOSED